Mecer trains 17 new Service Technicians for MECER's PC and NOTEBOOK Product Families 08 Dec 2004
Mecer conducted an in-depth Service Certification training for 17 Technicians and Engineers from Uganda and Kenya at the PANAFRIC Hotel in Nairobi. Through the training, technicians were updated on the latest technologies deployed in Mecer computers and how to diagnose, troubleshoot and repair MECER PCs. In addition, participants were guided on the Warranty Service procedures for Mecer computers to ensure that customers receive the fastest repair response times available in the market. “Customer satisfaction is a goal that Mecer Dealers and Mecer have in common”, said William Oduol, General Manager, Operations for Mecer, “ We have a common sense approach to warranty service and by working closely with our partners, our customers are assured very prompt response times, which we believe are difficult for our competitors to match.” |
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